Enhancing Customer Experience in Beauty Retail

Enhancing Customer Experience in Beauty Retail is designed to equip beauty consultants with the skills needed to excel in the retail environment. This course introduces you to the world of retail cosmetics, guides you through the customer journey, and covers best practices for demonstrating products and providing exceptional service. Learn how to navigate store operations, manage stock, collaborate with colleagues, and connect with diverse clients to drive sales and build loyalty.

Gain insights into creating personalised customer interactions and delivering memorable experiences that lead to lasting client relationships and successful sales outcomes.
Duration: 2.5 Hours